How to Buy easy, fast and convenient?

You can shop conveniently at any time via the internet. Browse our different sections of products and then click on the section of your interest. For more information about a product click on the image and you will receive a more detailed description as well as a larger image. You can also use the "Search" function if you're looking for a specific product.

Products.

The products will be presented with a tab where you indicate the main features are: image, availability and price of sale in Coserty.com

All prices quoted on this website are expressed in euros and include Value Added Tax (I. V. A.).

The descriptions we offer of products is provided by suppliers to Coserty.com and will be exhibited merely for informational purposes.

The availability of products is limited to the end of stock in our warehouse, regardless of the availability status that appears on the web site. Each user Coserty.com is declared with full ability to use credit cards and that the same have sufficient funds for the payment of the costs arising from the purchase.

Transport costs are not included in the prices of our products.

By accepting the purchase the customer declares fully accepting and without reserves the whole present General Conditions.

Prices.

Coserty.com reserves the right to modify its prices, but the products are invoiced on the basis of the rates existing at the time of the validation of your purchase.

Your shopping cart.

Below the description of each product you will find a box where you can indicate the amount as well as the option to tuck in a basket. If there are different variants of the product, using the mouse for more information on these variants. Select the product you want and goes to put it in the basket. In this way, the product is registered in your list of virtual shopping.

You'll be able to go through the products section and if you want, you'll be able to add more products to your basket, following the steps above.

Applicable to your order.

If you want to see what you've bought until now, click the box "view basket" and you will get a list of all the products that you have previously put in the basket. If you want to change any amount, please do so in the box called "quantity" and click on update quantities.

Forms of payment.

You can choose between 5 ways of payment:

  • Cash (Collection in store): Going to one of our physical establishment in Aguadulce (Almeria).
  • Against-reimbursement: Paying the deliveryman or postman when he delivers the goods. This method of payment have a fixed commission of€1.00 including tax. Form of payment is only valid for Spain.
  • PayPal: online Payment immediately. It is imperative that the shipping address matches the shipping address registered on your Paypal account. We only ship the item to address registered in Paypal. This method of payment has a commission of 2.5% + fixed fee of 0.35€ taxes included.
  • Credit card: With your Visa card or Mastercard. If the payment were to give you error you can re-retrieve the order from your customer account under "my orders". Note: If placing an order by card will give error and you have to re-retrieve them from your account, you accept it at stock at the time of recovery of the order. The program will tell if this all is available or has been exhausted, any article while you step. That is to say, no reservation of products not paid for and therefore when you retrieve the order you may be exhausted, but the system will indicate to any modification.
  • Bank transfer: Made to your order, we will give you the bank details so that you can make the transfer. Please note that no reservation of products until you do not complete the payment. If at the time of payment have been exhausted some references, you will be contacted by email or phone to refund the amount of that payment and indicate the new conditions of shipment. BBVA: ES9101825764510201626926

Coserty.com offers a payment system easy and secure, via credit card. Will be accepted: visa credit and mastercard. The purchase will be effective once we get the confirmation from the bank. In case of being rejected by the bank, it shall suspend the order.

When the bank to authorize the transaction, the customer will receive an email with your shipping confirmation.

The banking data are encrypted and directly transmitted to a payment gateway official BBVA VIRTUAL POS. This system offers maximum security in payments made through our website.

Confirmation of the purchase made.

When you complete your purchase and in the shortest possible time we will send you a message to your email with the copy of the order; please review it and if something is not satisfied let us know before you leave their order with the agency of transportation, Postal Express (Spain and Portugal) or GLS (Europe).

In case of non-availability of the product once the order is placed, Coserty.com notify the user via e-mail or by telephone, by agreeing to this partial delivery if you have purchased more products or the cancellation of the order before shipping.

Conditions of shipping to Spain, Portugal and Islands.

For Particular Users.

The shipping costs are 3,95€. Currently there is a special offer that deducts these costs for orders exceeding 50,00€. (Spain)

Areas - Agency Post ExpressPurchase lower than 50,00 €Purchases over 50,00 €
Spain (except Canary Islands, Ceuta, Melilla and the Balearic Islands) 3,95 € (VAT included) FREE
Balearic Islands 5,95 € (VAT included) FREE from 70,00 €

Portugal

4,95 € (VAT included)

FREE

Canary Islands, Ceuta, Melilla

Consult Consult

Users Professional.

The shipping costs are 3,95€. Currently there is a special offer that deducts these costs for orders above 150,00€. (Spain)

Areas - Agency Post ExpressPurchase less than 150,00 €Purchases over 150,00 €
Spain (except Canary Islands, Ceuta, Melilla and the Balearic Islands) 3,95 € (VAT included) FREE
Balearic Islands 5,95 € (VAT included) FREE from 170,00 €

Portugal

4,95 € (VAT included)

FREE

Canary Islands, Ceuta, Melilla

Consult Consult

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Shipping terms and conditions EUROPE.

For Particular Users.

The cost of shipping is 10,95€. Currently there is a special offer that deducts these costs for orders above 150,00€.


Areas - Agency GLS
Purchase below 150 €Purchase above 150 €
France, Uk, Germany, Italy, Belgium, Austria, Monaco, Luxembourg, Netherlands, San Marino and Vatican. 10.95 € (VAT included) FREE
Switzerland, Czech Republic, Denmark, Poland, Slovenia, Slovakia, Liechtenstein. 14.95 € (VAT included) 14.95 € (VAT included)

Bulgaria, Estonia, Finland, Croatia, Hungary, Ireland, Latvia, Lithuania, Norway, Romania, Serbia and Sweden.

19.95 € (VAT included) 19.95 € (VAT included)

Rest of Europe

35.95€ (VAT included) 35.95€ (VAT included)

Users Professional.

The cost of shipping is 10,95€. Currently there is a special offer that deducts these costs for orders over 250,00€.


Areas - Agency GLS
Purchase below 250 €Purchase superior to €250
France, Uk, Germany, Italy, Belgium, Austria, Monaco, Luxembourg, Netherlands, San Marino and Vatican. 10.95 € (VAT included) FREE
Switzerland, Czech Republic, Denmark, Poland, Slovenia, Slovakia, Liechtenstein. 14.95 € (VAT included) 14.95 € (VAT included)

Bulgaria, Estonia, Finland, Croatia, Hungary, Ireland, Latvia, Lithuania, Norway, Romania, Serbia and Sweden.

19.95 € (VAT included) 19.95 € (VAT included)

Rest of Europe

35.95€ (VAT included) 35.95€ (VAT included)

Once confirmed the order, we will proceed with shipping and delivery to your home address.

Delivery of the order.

Coserty.com performed all of its shipments of way CERTIFIED with a sense of urgency.

Detail Destinations
Peninsular spain and Portugal. 24/48 hours approx.
The balearic islands. 48/72 working hours approx.
Canary islands, Ceuta and Melilla. Consult
Europe Between 3 and 5 working days approx.

The orders have a SHIPPING INSURANCE are INCLUDED, the cost of which is carried by Coserty.com this ensures that your order arrives in perfect condition. In case of getting lost, Coserty.com will send a new shipment at no cost to you, to have such insurance. In case of non-availability of new goods, you will be advised to cancel the order and refund the amount paid if this was already paid by the client. Once the purchase is made, we will send you an e-mail indicating the shipment data: agency, schedules of delivery, contact phones... so that your shipment is guaranteed, you can also access to track your package online. All this we will confirm once you have made the purchase.

Note: we are Not responsible for delays caused by external factors that may result as, for example, a snowfall that would hinder the journey, strike in the transport sector, poor channelling of the submission by the agency, any failure that may have the agency to allocate the shipment, theft of goods in-transit, delays by puncture of the car delivery,.... These are some examples. In any case, we will work so that you can get the package as soon as possible, in case of delays like these or similar.

Right of withdrawal the consumer (return).

When you receive the purchase at the specified delivery address. The buyer shall have a period of fourteen (14) calendar days to return the order, in accordance with the provisions of Law 7/1996 of the Retail Trade.

No returns will be accepted within 14 days natural from the reception of the order.

The processing of the returns will be handled by phone or e-mail pedidos@coserty.com.

The shipping costs will not be reimbursed. Also, the costs of collection shall be for buyer's account.

In case of refund, we will proceed to change the article once verified the incidence, the maximum period of thirty days, and provided it has verified the state of the returned merchandise. When it is exercised on the part of the buyer's right of withdrawal, it must deliver the returned product in perfect condition, sealed and with its original packaging.

- The return may not take place in any case if the products were clearly subject to use, with the exception of products with a manufacturing defect. Must be returned in their original packaging and in perfect condition.

- No returns will be accepted that is not accompanied by the invoice or ticket of purchase original Coserty.com

- The buyer has to ship the product or products back to our facilities in the Street of The Lobster, 23 Aguadulce 04720 Almería (spain).

In the event that the customer receives the product in a poor state due to transport, we will replace the same in a maximum of 5 working days, unless the product is out of stock. Therefore, it is essential to notify the dealer at the time of delivery that the package has indications of a poor state.

If the refund is requested by a bad condition of the product, the transportation of the same shall be borne by Coserty.com once the product is received or product is return the money to them via bank transfer or is replaced by other products if the client so prefers. The bank transfer is carried out in a period of not more than 7 days after you receive the item or items to return.

In any case, be paid the amount of the purchase, to verify the perfect condition of the goods.

Exclusion of right of withdrawal.

There is No right of withdrawal, among other things, in the case of contracts for:

- The supply of goods sealed, have been unsealed after delivery and, therefore, are not suitable for return for reasons of health protection or hygiene.

- Will not be honored returns of items of Wigs, Posticería, Extensions, neither of those products made according to specifications of the consumer.

In case you receive a merchandise is broken or in a poor state has 24 hours from receiving the package to let us know. In addition, it is preferable that you tell the dealer at the time of receiving the package.

Warranty.

The contractual guarantee offered is usually granted by the supplier according to the terms of Law 23/2003, of 10 July, of Guarantees in the Sale of Consumer Goods, and the REAL LEGISLATIVE DECREE 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws. that gives the consumer the right to repair or, at its replacement, the price reduction and the resolution of the contract negotiations that will be free for the consumer.

The warranty will lose its validity in case of defects or damage external. The consumer must inform the seller of lack of conformity within two months after he has knowledge of it.

Coserty.com offers in addition to purchase invoice the official warranty of the hair irons, dryers, curling and machines cortapelo being from 6 to 24 months according to manufacturer. The receipt for the warranty will be the purchase receipt or invoice, indicating the date of purchase.

The procedure to follow in case of breakage of hair iron, blow dryers, curling or machines cortapelo is the following:

  1. Call the phone number 950 58 47 65 (phone customer service Coserty.com) or by mail to pedidos@coserty.com.
  2. In case you have the article any defect or fault, we will proceed immediately to process your warranty.
  3. We will collect the article at the same address where he was sent when you made the order.
  4. Once you have the article, which will go to the technical service of the brand itself. They will be repaired on a time limit which we cannot determine since it depends on the problem in question. It is for this reason that the time of delivery of the article is determined by the corresponding service.
  5. Repaired the article will proceed in 24/48 hours to deliver it.

Modification of the conditions of sale.

Coserty.com reserves the right to modify the General Conditions notifying customers in advance, and may make changes in the content and services in order to improve these.

In case of typographical errors in the inclusion of prices, we reserve the right to cancel orders for this reason. In addition, in cases of historical client with returned orders, we reserve the right, in following orders, not to make such delivery or does not accept forms of payment for purchases from customers whose previous orders were returned by not recepcionarlos. It will not be necessary to notice this, as it is specified in writing in these conditions of sale.

These changes must be accepted by the user once you make a purchase effective through the page Coserty.com

Exclusion of responsibilities.

Coserty.com not be held responsible in the event of any of the following cases:

  • Failure by the customer to enter their details in the registration form or order in your account.
  • Incorrect use or bad faith of the services offered on the online store by the user.
  • Lack of diligence of the user in the custody of their passwords or their own personal data.
  • Delay or non-receipt by the customer of the order confirmation by e-mail, or any other abnormality during the purchase process caused by network problems or the electronic device used by the client to connect.
  • Unauthorized access to systems Coserty.com that are impossible to detect by the security measures implemented by the company and its suppliers.
  • Any other fact or situation that is not reflected in the present General Conditions and which is not attributable to the acts, decisions or will of the staff of Coserty.com, or be of an exceptional nature, acts of god or force majeure.

In any case, Coserty.com agree to try to solve the problems that may arise to reach a quick and satisfactory resolution of the incident, to the extent of their possibilities.

Applicable law.

Responsibilities of the jurisdiction: These General Conditions of Sale shall be governed, interpreted and applied in accordance with the Spanish laws and the language of interpretation in case of dispute about the meaning of a term or of a provision of these Conditions of Sale is the Spanish.

Customer service.

We will be at your disposal for any information of the following form:

Customer service hours:

From Monday to Friday from 09:30h to 14:00h and from 16: 30 h to 20:30h.

Saturdays from 10:00 to 14:00.

Phones: 950 58 47 65 - 690 98 67 11 !please contact us by whatsapp!

E-mail: pedidos@coserty.com

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